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Your resume and cover letter are often your first impression. A poorly written one = missed opportunity. A job-winning one = more interviews. Here’s how to create both with confidence.

Step 1: Pick the Right Format
  • Reverse-Chronological (Best for most people)
  • Functional (Good if you have gaps or limited experience)
  • Combination (Skills + experience)

Step 2: Add Contact Info at the Top

Full Name
Phone Number
Email Address
LinkedIn (optional)
Location (City, Country)

 Step 3: Write a Resume Summary or Objective

If you have experience:

Motivated retail assistant with 2+ years of experience in customer service and stock control.

If you’re just starting:

Hardworking matric graduate looking for an entry-level admin position. Eager to grow and learn.

Step 4: List Your Work Experience (If Any)

Job Title – Company
City, Country | Month Year – Month Year

  • Key achievement or responsibility
  • Use action verbs and numbers (e.g. “Managed a team of 3”, “Increased sales by 20%”)

Step 5: Education Section

Grade 12 – [School Name]
Year Completed
Optional: Subjects Passed, Achievements (e.g., Head Prefect)

Step 6: Skills Section

Include:

  • Computer Skills (Word, Excel, Google Docs)
  • Soft Skills (Communication, Teamwork, Time Management)

Step 7: Add Optional Sections

  • Certifications (e.g., First Aid, Microsoft Office)
  • Languages (e.g., English, isiZulu)
  • Volunteer Work or Community Service

Step 1: Start With the Header

Your Name
Phone | Email
[Date]
Hiring Manager’s Name
Company Name

Step 2: Greeting

Dear [Hiring Manager’s Name],
(Or “Dear Hiring Team,” if unknown)

Step 3: Introduction

I’m excited to apply for the [Job Title] at [Company Name]. With my strong [skill], I believe I would be a great fit for your team.

Step 4: Show What You Can Do

In my previous role at [Company], I [mention a key achievement]. I’m confident I can bring similar value to your company.

Step 5: End With a Call to Action

I would love the opportunity to meet and further discuss how I can help your team. Thank you for considering my application.

Step 6: Close Formally

Sincerely,
Your Full Name

Coming Soon……..

  • Job Application Tracker
  • Interview Readiness Checklist
  • Common Questions & Answers PDF

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